Monitoring
Guest Post: The Challenges of the GSOC
HiveWatch’s Ryan Schonfeld discusses some of the biggest challenges global security operations centers face and tech-driven approaches to addressing them. I get asked a lot about the future of the industry as I talk at conferences and to peers and educate those outside of security. When it comes to global security operations centers (GSOCs), change…
Keep Reading »Turning Security From Reactive to Proactive
Intelligent Video Monitoring Can Be Used to Prevent, Not Just Investigate, Crimes Video surveillance has become the primary data source for security and insights that help businesses operate. Typically, video is a reactive process used to investigate a crime after damage has been done. But more impactful solutions are now available. Proactive video monitoring (PVM)…
Keep Reading »Why Companies Should Put Superior Service and Support First
Business lessons in customer support and service from the world of monitoring When building a successful business, everything needs attention. Marketing, sales, human resources, employee training – the list goes on and on. And, of course, there is also customer service and support, which always needs resources to expand and grow. Why? Because, in short,…
Keep Reading »SIA Technology Insights – Fall 2021
SIA Technology Insights is a journal produced semiannually by SIA that distills the most current thinking for applying today’s security technologies.
Keep Reading »Alarm Science: Our Industry Cannot Make Assumptions When It Comes to Life Safety
No fire alarm notification by the remote station after receiving fire alarm signal(s) and then a cancel abort signal needlessly increases risks to consumers, alarm companies and central stations It is better to explain to a client why the remote station notified the fire department than to have to tell them why the remote station…
Keep Reading »SIA Technology Insights – Spring 2020
In every issue of SIA Technology Insights, we try to look to the cutting edge (and sometimes even to the bleeding edge) of security technology, to ensure you stay current with the steady whir of technology change. This edition examines the new world of security, where everything is online, machines are learning to perform tasks and threats can come from anywhere in the world.
Keep Reading »SIA Technology Insights – Fall 2019
In every issue of SIA Technology Insights, we try to look to the cutting edge (and sometimes even to the bleeding edge) of security technology, to ensure you stay current with the steady whir of technology change. This edition examines the new world of security, where everything is online, machines are learning to perform tasks and threats can come from anywhere in the world.
Keep Reading »SIA Technology Insights – Spring 2019
In every issue of SIA Technology Insights, we try to look to the cutting edge (and sometimes even to the bleeding edge) of security technology, to ensure you stay current with the steady whir of technology change. This edition examines the new world of security, where everything is online, machines are learning to perform tasks and threats can come from anywhere in the world.
Keep Reading »Offering More With Your Security Installs
Most dealers are familiar wireless intrusion detection devices – motion detectors and door/window transmitters, and the like – and understand the advantages of wireless. Because wireless eliminates the labor costs running of cable and trenching, the economic advantages are clear. Likewise, wireless avoids the difficulties presented by traditional hardwiring. Wireless devices can be simply mounted…
Keep Reading »Technology Recommendations for Incident Monitoring and Investigations in Retail
The Security Industry Association’s Public Safety Working Group and Retail Security Interest Group have collaborated to develop detailed information on recommended technologies supporting incident monitoring and investigations in the retail sector. Here you will find a list of security solutions aiming to improve security for retail owners and assist law enforcement in conducting investigations against petty…
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